Refund Terms for VALTHIRIANEX

At VALTHIRIANEX, we prioritize customer satisfaction and strive to ensure that our products and services consistently meet your expectations. This document outlines the refund terms applicable to all transactions made with VALTHIRIANEX. By making a purchase, you agree to these terms.

Eligibility for Refunds

Refund requests should be submitted within 30 days of the original purchase date. To be eligible for a refund, the following conditions must be met:

• The product must be unused and in the same condition that you received it.
• The product must be in the original packaging.
• A receipt or proof of purchase must be provided.

Non-Refundable Items

The following items are not eligible for a refund:

• Gift cards
• Downloadable software products
• Products on sale or clearance

Process for Requesting a Refund

If you wish to request a refund, please follow these steps:

• Contact our customer service team at [email protected] to initiate a refund request.
• Provide the necessary details, including your order number, purchase date, and reason for the refund.
• Our team will review your request and notify you of the outcome within 7 business days.

Refunds (if applicable)

If your refund request is approved, a credit will automatically be applied to your original payment method within 14 business days. Please note that processing times may vary based on your bank or credit card issuer.

Late or Missing Refunds

If you have not received your refund within the expected timeframe, we recommend taking the following steps:

• Check your bank account or credit card statement for pending transactions.
• Contact your bank or credit card issuer, as processing times can vary.
• If you have completed these steps and still have not received your refund, please contact us at [email protected].

Exchanges

If you wish to exchange an item, please contact us at [email protected]. Exchanges are subject to product availability and are processed on a case-by-case basis.

For any further questions or assistance regarding our refund policy, please do not hesitate to reach out to our customer service team. We are here to help and ensure your shopping experience with VALTHIRIANEX is seamless and satisfactory.